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AIX Awards 2025 - AI Excellence - Nominee : Flytxt

Flytxt

The first-of-its-kind GenAI from Flytxt enables CX teams to produce high-performing product and program designs to meet business goals faster.


Customer experience (CX) teams usually take days of creative thinking, data crunching, market analysis and then several more days of operational hazards to launch a new CX initiative. And every day lost in launching a new digital product or a program is an opportunity loss in generating incremental revenue or driving customer stickiness or achieving competitive advantage.


Flytxt GenAI utilizes a well-trained knowledge base and algorithms to detect anomalies. Its extensive domain-specific training frees Flytxt GenAI from hallucinations and drifts associated with open LLM-based generative AI tools. Flytxt GenAI can create novel designs and CX innovations. It also saves human effort by setting up tactical plans to translate design into action.


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